Terms & Conditions

These Terms & Conditions ("Terms") form a binding agreement between you and theregulationroom ("we", "us", "our"), the seller and provider of The Regulation Room website and web application (the "Service"). By creating an account or continuing to use the Service, you agree to these Terms.

The Service offers wellness tools including guided breathing exercises, mood and anxiety check-ins, an AI conversational coach, and self-help guides drawing on CBT, DBT, EMDR, grounding, and panic-management techniques.

The Service is a wellness tool, not medical care. It is not a substitute for therapy, diagnosis, or treatment from a licensed clinician. The AI coach is not a clinician and cannot help in an emergency. If you are in crisis, call your local emergency number, the Suicide & Crisis Lifeline (988 in the US), or text HOME to 741741.

You must be at least 16 years old (or the age of digital consent in your country) to use the Service. You agree to provide accurate information when creating your account and to keep your login credentials confidential. You are responsible for all activity under your account.

You must not:

• use the Service in a way that breaks any law or infringes anyone's rights;
• use the Service to commit fraud, send spam, or harass others;
• attempt to interfere with the security, integrity, or performance of the Service (including probing, scanning, deploying malware, or scraping);
• attempt to reverse engineer, copy, resell, or redistribute the Service or any part of it;
• misuse the AI coach to generate content that is illegal, harmful, hateful, sexual involving minors, or otherwise prohibited.

We retain ownership of the Service, including all software, content, design, documentation, and branding. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with your subscription plan and these Terms. You retain ownership of the content you create inside the Service (such as check-ins and journal notes).

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, tax, cancellation, and refund mechanics for your subscription are governed by Paddle's Checkout Buyer Terms. In summary:

• Paid plans renew automatically at the end of each billing period at the then-current price until cancelled.
• You can cancel at any time; access continues until the end of the paid period.
• Applicable taxes are calculated and collected by Paddle.
• Refund requests are handled by Paddle in line with our Refund Policy.

We may offer a free trial of paid features. Unless cancelled before the trial ends, the subscription will start automatically and you will be charged the listed price by Paddle. You can cancel at any time before the trial ends to avoid being charged.

The AI coach generates responses using a large language model. Outputs may be inaccurate, incomplete, or unsuitable for your situation. You are responsible for how you use the outputs and must not rely on them as professional medical, psychological, legal, or financial advice. We may moderate, restrict, or refuse outputs that violate these Terms.

We do our best to keep the Service available and reliable but do not guarantee uninterrupted or error-free performance. We may add, change, or remove features.

We may suspend or terminate your access if you materially breach these Terms, fail to pay, present a security or fraud risk, or repeatedly violate our policies. You may stop using the Service and close your account at any time. On termination, your right to use the Service ends, and we will handle your data as described in our Privacy Notice.

To the fullest extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the amounts you paid for the Service in the 12 months before the claim. We are not liable for indirect, consequential, special, or punitive damages, including loss of profits, data, or goodwill. Nothing in these Terms limits liability that cannot be limited by law (such as for fraud, death, or personal injury caused by negligence).

You agree to indemnify us against claims arising from your content, your unlawful use of the Service, or your breach of these Terms.

We may update these Terms from time to time. Material changes will be communicated through the Service. Continued use after changes take effect constitutes acceptance.

These Terms are governed by the laws applicable at our place of business. Disputes will be resolved in the courts of that jurisdiction, unless mandatory consumer law in your country gives you the right to bring proceedings elsewhere.

You may not assign or transfer your rights under these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Neither party is liable for delay or failure to perform caused by events beyond reasonable control, including outages of upstream providers, internet failures, or acts of government.